z/OS – Identifying z/OS System Problems 2.5
Duration
5 hours
Overview
The Identifying z/OS System Problems course explores some of the processes, commands, and tools that are used in identifying system problems. It describes how common system problems are recognized, and the steps that can be taken to assist with problem resolution, including dumps and analyzing the catalog address space.
Audience
Senior operators and technical support personnel who require knowledge to identify z/OS system problems.
Prerequisites
Successful completion of the z/OS – Advanced z/OS Monitoring Facilities course, or equivalent knowledge.
Objectives
After completing this course, the student will be able to:
- Identify the nature of a system problem
- Obtain storage dumps to aid in problem analysis
- Analyze and resolve simple catalog related problems
Course Content
Categorizing Problems
z/OS Recovery Facilities
Identifying Waits and Hangs
Identifying Loops
Runtime Diagnostics
Working with the Catalog Address Space
Catalog Components
Identifying and Resolving Catalog Contention
Report Commands Used for Analyzing Catalog Performance
Preparing for Dumps
Dumping Facilities
Working with Dump Data Sets
Understanding Dump Options
Understanding Dump Parameters
Obtaining SVC Dumps for Problem Analysis
Invoking an SVC Dump
Handling Partial Dumps